Frequently Asked Questions
Everything you need to know about our diesel services, parts, policies, and shop process is all in one place.
General Questions
Where are you located?
Our shop is located at 940 S Broadway, Joshua, TX 76058, just minutes from Burleson and surrounding North Texas cities. Easy to find and accessible with plenty of parking for trucks and trailers.
Do you only work on diesel trucks?
No! While diesel is our specialty, we also service gasoline-powered vehicles, including trucks, cars, tractors, and generators.
What are your hours of operation?
We’re open Monday through Friday from 8:00 AM to 5:00 PM. The shop is closed on weekends so our team can recharge and be ready to serve you during the week.
Returns & Warranty
Is there a warranty on parts?
Warranty terms vary by manufacturer and product. Most street-legal products are covered for manufacturer defects. Race-designated parts may have limited coverage. Warranty Terms
What is your return policy?
Most products come with a 30-day return policy. Items must be returned in their original box, undamaged, and accompanied by a Diesel Dynamics Return (DDR) form. Some items like electronic components and custom orders may not be returnable. Read Full Return Policy
Shipping & Orders
What is a core charge?
Some parts (like injectors or turbos) require you to send back the used component. The core charge is a deposit that is refunded once we receive the original part in acceptable condition.
When will my order ship?
Most orders are processed the same day. However, items that are backordered, built-to-order, or require special handling may take additional time. Shipping times also vary based on your location and selected shipping method.
View Shipping Policy.
Do you ship outside of Texas or the U.S.?
Yes, we ship both nationwide and internationally. Contact us for more details and availability based on your location.
📞 Call (817) 558-3673
Service & Scheduling
Do I need an appointment for diagnostics or repairs?
Yes, we recommend scheduling in advance so we can ensure bay availability and timely service.
🔗 Request an Appointment
Do you provide quotes before beginning service?
Absolutely. Transparency is important to us. We’ll provide a clear, detailed quote before any work begins.
🔗 Request a Quote
Still Have Questions?
Reach out and we’ll be happy to help!
Have a question we didn’t cover? Our team is just a call or message away.